Attendify FAQs

We've had beta testers in the Attendify platform for the past month.
Here are the questions they've asked us.
How and when will attendees be able to access the event platform?
Attendees will be able to access the Attendify platform on a desktop/laptop computer, as well as via a mobile app. Links to gain access to both will be emailed on Monday, April 5, 2021. Attendees should be sure to use the email address associated with their event registration when they sign-up for access to the platform. If not, they will be told "access is restricted."
Which web browser should I use to access the platform?
Attendify system recommendations and requirements are outlined here.
Since most of the sessions will be held on Zoom, do I need to download the Zoom app separately prior to conference?
Yes, you do. Most sessions will be conducted on a Zoom integration within Attendify. This means you'll need to have the Zoom app downloaded onto your computer and mobile device (if you intend to use your mobile device) in order to watch live sessions. To be safe, if you don't already have one, you could also consider setting up a free personal meeting Zoom plan here: https://zoom.us/pricing.
What time zone is the platform in?
The Attendify platform should default to the time zone associated with your computer settings. To verify, be sure the Thursday, April 8th keynote address conversation with B&N's James Daunt starts at:
  • 8:30 AM Pacific
  • 10:30 AM Central
  • 11:30 AM Eastern
  • 2:30 PM in the UK
I just clicked to join a session on the Attendify platform and got a pop-up message telling me, "Your connection has timed out...." What's that about?
This is a bit annoying, but sometimes when you click "Join Here" as opposed to "Join via the Zoom App," the system will give you a "Joining Webinar Timeout" error message. Apparently, this is a known issue and there's nothing Attendify can do about it. There are two ways to correct it:
  1. Refresh the page and try again.
  2. Click "Join via the Zoom App" instead.
Is there a way to "build my schedule" like I've done in previous years?
Attendify is a bit different from Sched, the event scheduler and agenda builder IBPA Publishing University uses for its in-person events. In order to create a personal list of bookmarked sessions, you'll need to use the mobile app. 
To bookmark a session, you can tap the bookmark icon next to it in the mobile app. When doing this, you'll be able to set a reminder about that particular session (10, 30, or 60 minutes in advance). You can select No Alert if you don't need a reminder at all. Remember that in order for the app to notify you about your reminders, you'll need to have allowed notifications in settings. (See screen shots.)
Are you recording the presentations?
It's our intention to record every presenation and make them available for viewing in the Attendify platform from Monday April 12, 2021 until Friday, May 7, 2021. After Friday, May 7th, the presentations will no longer be available.
 
How do I network and chat with others within the Attendify platform?
This article from the Attendify help center does a great job explaining the different networking options.
How do I ask questions of speakers during their presentation?
All presentations will be conducted in Zoom. You will use Zoom's Q&A function to ask questions of speakers during their presentation. You will be able to "up vote" other attendees' questions and add comments to other attendees' questions, as well.
Will IBPA Publishing University 2022 be in person?
We certainly hope so! It is IBPA's intention to host an in-person conference as soon as it's safe to do so. Should a 2022 in-person event be possible, IBPA has space held in the Renaissance Orlando at SeaWorld in Orlando, Florida from Thursday, April 28, 2022 through Saturday, April 30, 2022. Even if the 2022 event is held in-person, it's likely it will include some virtual learning elements, as well...the best of both worlds.

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